Southwest Airlines
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Southwest Airlines Flight Cancellation Policy, Refund Rules & Reschedule Guide (2025)

Southwest Airlines is one of the few major U.S. carriers that offers a highly flexible cancellation and change policy, especially appreciated by frequent travelers. If you want to change your flight or cancel it, you can do so before departure according to the Southwest Airlines flight cancellation policy. If you need immediate assistance, you can call the Southwest Airlines cancellation number at +1(877)337-4409 They are available 24/7 for your support.

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Why Do You Need the Southwest Airlines Cancellation Number?

Moreover, if you are not comfortable making cancellations online and prefer to call, you can contact our customer support number, and our professionals will be happy to assist you.

  • Unplanned travel changes.
  • Cancellation help for Wanna Get Away fares.
  • Website not working.
  • Third-party booking complications.

Calling Southwest ensures:

  • Direct assistance from a live agent.
  • Cancellation and refund guidance.
  • Rebooking with travel credits.
  • Fee-free change policy explained.

24-Hour Cancellation Policy on Southwest

The Southwest Airlines 24-hours cancellation policy ensures that you can cancel your Southwest flight within 24 hours of booking, and no fee will be applied. However, the departure date must be at least seven days after the booking. 

  • Cancel within 24 hours of booking, and Southwest provides a full refund.
  • It applies to all fare types, including Wanna Get Away.
  • Booking must be made at least 7 days before departure.
  • Full refund to the original form of payment.
  • No fees charged during this window.

Southwest Cancellation Policy for Refundable Tickets

When you have refundable tickets on Southwest, you can cancel your flight at most 10 minutes before departure. This applies to anytime and business select fares.

  • Anytime refundable flight tickets can be canceled for a full cash refund.
  • Applies to Anytime and Business Select fares.
  • Refund processed to the original payment method.
  • No cancellation fee.
  • Funds appear in 7–10 business days.

Cancellation Policy for Non-Refundable Tickets

However, you can apply for cancellation even if you have a non-refundable ticket. Southwest Airlines will provide a refund in the form of travel credits, which you can use within one year from the date of issue.

  • Most Southwest fares are non-refundable, but flexible.
  • Canceled fare value becomes travel credit (valid for 12 months).
  • No-show passengers forfeit any unused funds unless the booking is canceled in advance.
  • Credit remains tied to the original passenger.

Flight Change & Reschedule Policy: How It Works?

Southwest Airlines enables you to change or reschedule your flight before departure. However, you can change it for free, but you will incur a fare difference if applicable. 

  • No change fees—ever.
  • The fare difference applies if the new ticket is more expensive than the original one.
  • Free same-day changes within the same route.
  • Modify flights via:
    • Customer support line
    • OTA if booked via a third party
    • Website or mobile app

Same-Day Flight Change on Southwest Airlines

You can change your flight on the same day of departure on Southwest for free, but a fare difference amount will be applied. The same day change service applies to all types of fares.

  • Available for all fare types.
  • Can be done up to 10 minutes before departure.
  • No fee, but fare difference applies.
  • Must maintain the same origin/destination.
  • Can be done online or by calling support.

How to Cancel a Southwest Airlines Flight?

Meanwhile, Southwest allows you to cancel your flight up to 10 minutes before departure by using the website or by contacting our customer support number.

What if Southwest Cancels Your Flight?

Southwest Airlines may cancel your flight due to technical issues, natural disasters, or any other unforeseen circumstances. Therefore, Southwest will arrange the next available flight to your destination, or you can request a refund. No cancellation fee will be charged.
If Southwest cancels your flight:
  • You are eligible for:
    • A full refund
    • OR a free rebooking to the next available flight
    • OR a travel credit for future use

What is the Refund Policy on Southwest Airlines?

When you cancel your flight, Southwest will verify your eligibility for a refund. Thus, if you are, according to the Southwest refund policy, you will receive your refund either into your bank account or as travel credits, depending on your fare type.
  • Refunds go to the original payment method.
  • Travel credits issued via your Rapid Rewards account.
Refund Type Processing Time
Credit/Debit Card 7–10 business days
Bank Transfer 10 business days
Travel Credit Issued immediately

Yes. As long as you cancel before departure, you are liable to get a travel credit or refund depending on your fare.

No. Southwest does not charge any fees to change or cancel flights.

No. Travel credits are non-transferable and tied to the original passenger.

Yes. You’ll receive a travel credit that can be used within 12 months.

Refunds are automatic for refundable fares; for non-refundable fares, you’ll receive travel credit upon cancellation.

FAQ

Frequently Asked Questions

You can cancel your Southwest Airlines flight easily through the “Manage Reservations” section on their website or mobile app. If you cancel at least 10 minutes before the scheduled departure, there are no cancellation fees. Non-refundable tickets (Wanna Get Away fares) receive travel credit, while refundable tickets (Anytime and Business Select fares) can be refunded to the original payment method.

Easily cancel your flight and get a refund. If your flight is delayed or canceled, you’re entitled to a full cash refund—no questions asked. 

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