If you need to cancel or change your flight, Lufthansa, Germany’s flagship carrier, offers a comprehensive cancellation and refund policy for both international and domestic routes. Meanwhile, there are allowances and restrictions that you must follow under the Lufthansa Airlines cancellation policy. If you need instant assistance, please call our customer support number. Our team is available 24/7 for your support.
There are situations when you cannot manage your booking online and want to call the customer support number. Our agents are available 24/7 to provide support and help you.
With Lufthansa Airlines, you can cancel your Lufthansa ticket within 24 hours of booking, and does not have to pay any fee. It applies to all types of fares.
When traveling with Lufthansa, you can cancel refundable tickets up to two hours before departure and request a refund.
Moreover, if you have a non-refundable ticket, you can cancel your flight ticket on Lufthansa Airlines. Still, you may receive a partial refund or travel credits, as per the cancellation policy.
Moreover, you can change your flight up to two hours before departure, subject to the Lufthansa flight change and reschedule policy, excluding Economy Light fare. Also, you will be charged a change fee and fare difference.
You can change your flight on the same day of departure if you have a booking in business or first class on Lufthansa Airlines.
Lufthansa Airlines enables you to cancel your flight by visiting the Lufthansa website or by contacting the airline by calling the customer support number. The more convenient way is to call the phone number and let agents cancel on your behalf.
There might be a condition where Lufthansa cancels your flight. However, you have two options: either you can board the next flight to your destination, or you can request a refund. No cancellation fee or any charges will be applied.
After canceling your flight tickets, you can request a refund from Lufthansa Airlines. You will get your refund depending on the payment method you used. Thus, if you have a non-refundable ticket, you might get travel credits.
| Refund Type | Processing Time |
|---|---|
| Credit/Debit Card | 7–10 business days |
| Travel Voucher | Issued instantly |
| Bank Transfer | Up to 14 business days |
Yes, within 24 hours of booking or if you booked a refundable fare.
Yes, Lufthansa generally refunds unused government and airport taxes.
Cancel your non-refundable ticket online and select the voucher option.
Typically valid for 12 months from the date of issue.
Yes, if your fare allows. Change fees and fare differences may apply.
You can cancel your Lufthansa flight through the “My Bookings” section on their website. If you cancel within 24 hours of booking and the flight is at least 7 days away, you are eligible for a full refund. After that, refund eligibility depends on your fare type. Non-refundable tickets may receive a travel voucher, while refundable tickets can be refunded to the original form of payment.
Easily cancel your flight and get a refund. If your flight is delayed or canceled, you’re entitled to a full cash refund—no questions asked.
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