You often face difficulties if you need to cancel your tickets in an emergency. For instance, when you or a family member dies or has any legal issues that result in the cancellation of the flight tickets. With the Lufthansa Airlines cancellation policy, you can cancel your flight without being afraid of losing the money. Meanwhile, you can cancel the ticket within 24 hours of booking for free, and later, by paying a specific charge.
What is the Lufthansa Airlines Cancellation Policy for International Routes?
Lufthansa Airlines’ cancellation policy has guidelines and restrictions for both domestic and international flights.
- You may cancel because of any mishap:
- The sudden death of a family member.
- Bad weather.
- Due to legal orders.
- Passport theft.
- You can cancel your flights through the official website or by calling the helpline number.
- However, you are not eligible to cancel the booking online if you:
- Bookings are made by paying in cash.
- Purchasing a ticket through a travel agency.
- Bookings that include an upgraded flight.
- Single-passenger ticket cancellation for bookings with multiple flyers.
Lufthansa Airlines 24-Hour Cancellation Policy
The 24-hour cancellation policy enables you to cancel your tickets within 24 hours of booking at no additional cost. You will receive a complete refund, even if you have purchased a non-refundable ticket. However, you should remember that the rule is only applicable up until seven days before the flight departure.
Same-day Flight Cancellation on Lufthansa Airlines
For instance, if you have a Flexi Plus fare, it will cover you if you wish to cancel your flight on the same day of departure. Lufthansa Airlines will charge a fee for flight cancellations, and you are liable to pay any fare difference.
Different Types of Classes on Lufthansa Airlines
Lufthansa Airlines offers a variety of class options to choose from when traveling on domestic or international flights.
Economy Class: You cannot cancel your flight with economy class. If you cancel, you will not get a refund for your ticket.
Premium Economy Class: If you have tickets in Premium Class, you can cancel your ticket; however, a cancellation fee will be charged.
Business Class: The Lufthansa business class cancellation policy enables you to cancel your flight by paying a cancellation fee. Thus, the remaining balance will be refunded.
First-class: You can cancel your first-class tickets for free, and a complete refund will be provided.
How to Cancel a Lufthansa Flight?
You can cancel your flights in several ways, including through the official airline website or by calling the airline directly. These methods are convenient to use. The airline does not allow you to cancel tickets when the booking is from a third party.
Cancel the Booking through the Manage My Booking
- You can visit the official website.
- Now, continue with the ‘Manage My Booking’ option.
- Please provide the booking number and your details.
- After confirming the trip details, choose the flight cancellation option.
- Select the passenger(s).
- Choose the continue key to cancel the tickets.
- The airline will show the cancellation fee on the screen. The charges will be under the Cancellation Policy.
- Approve the cancellation by clicking on the continue button.
- After the fee payment, Lufthansa will cancel the ticket.
Canceling the Flight Via Phone Call
- Contact the official helpline number.
- Follow the IVR instructions and press the desired key.
- After connecting with an executive, request them to cancel the booking.
- The agent will cancel the tickets you have requested.
- Additionally, you must pay the cancellation fee as per the cancellation policy if necessary.
- You can also request a refund from the executive if you are eligible.
What if Lufthansa cancels the Flight?
There may be situations where Lufthansa needs to cancel your flight. In these cases, Lufthansa will notify you via alerts or email, and you can also check the Manage Booking feature to view your flight status.
- If your previous flight is delayed or canceled, Lufthansa will reschedule you for an alternate flight. However, if you are uncomfortable with the cancellations made to your flight, you can contact the team to ask for a refund.
- The airline will compensate you with complimentary meals and refreshment vouchers in case of longer delays.
- If the flight is delayed for more than two hours, the airline will provide a refund.
- Lufthansa Airlines will process your refund, and your amount will be credited to your account within 7 to 20 business days.
Frequently Asked Questions
When can I receive my refund from Lufthansa Airlines?
You can receive the refund after Lufthansa approves it, and the process will begin. Credit card payments take 1 to 2 months, and cash refunds take 7 days.
What is the deadline to make a flight refund request?
You can make domestic flight refund requests till 30 days after the ticket expiration date. On the other hand, you can fill out the refund form up to one year and 30 days after the date of your ticket issuance.
Can I cancel my tickets one day before departure?
You can cancel your tickets up to two hours before departure. However, a specific charge will be applicable, depending on the distance and fare.
Can I cancel a flight on Lufthansa Airlines over the phone?
Henceforth, you can cancel your flight by calling our toll-free number and requesting a flight cancellation to the agent.
Is there a risk-free period on the Lufthansa flight?
Lufthansa enables you to cancel your flight within 24 hours of booking without paying the fee, which applies to all fares. Thus, it is referred to as the risk-free period.
