How to Upgrade Air France Miles?

If you travel regularly with Air France, chances are you have already enrolled in the Flying Blue loyalty program. It allows you to earn and redeem miles across Air France, KLM, and their partner airlines. However, when you face a common challenge, keeping your miles up to date is key. Whether you have taken a flight and the miles did not post, switched loyalty numbers, or want to ensure your activity is accurately reflected, it is essential to know how to upgrade Air France miles, as this is a crucial step in maximizing your rewards.

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A Step-by-Step Guide to Upgrade Air France Miles

You can follow a specific guideline to know the way for your Air France flight upgrade. You can also call our agents to upgrade or add any services on Air France.

Log in to Your Flying Blue Account

Go to the Flying Blue website or open the Air France or KLM app.
Enter your membership number/email and password to access your account.

Locate the “Claim Missing Miles” Section

In your dashboard, find the option for Claim Missing Miles or Add Miles.
This section allows you to request credit for flights and non-airline transactions.

Provide Your Flight Details

For Air France or KLM flights, you will need:
- Airline name
- Flight number
- Date of travel
- Ticket number or boarding pass copy
For partner airlines, you will need the exact details, along with proof of travel, such as a boarding pass or e-ticket.

Submit Hotel or Car Rental Claims

If you earned miles through hotel stays or rentals, provide your invoice and partner booking reference.
You must ensure that your name and Flying Blue number appear on your receiver.

Wait for Processing

Air France typically updates miles within 2–4 weeks of a claim submission.
Partner miles can take up to 8 weeks to be credited.

Check Your Account Balance

Log back into your account after the processing period to confirm the update has been applied.
If miles are still missing, contact Flying Blue customer service directly.

What are Air France Flying Blue Miles?

Before diving into the update process, it is essential to understand what Air France miles are and how they work.

Earning Miles: You can earn miles by flying with Air France, KLM, and SkyTeam partners, as well as non-airline partners such as hotels, car rentals, and shopping portals.
Types of Miles:
- Award Miles: These are used to book flights, upgrade seats, and access services.
- XP (Experience Points): These points are used to determine your elite status within Flying Blue.
Posting Timeline: In most cases, miles from flights post within a few days after travel, while partner miles may take up to 6–8 weeks.

Different Ways to Upgrade Miles on Air France

Your miles may not upgrade online. In such cases, you can contact Flying Blue customer care or our agents for effortless services. Moreover, you must be ready with supporting documents such as boarding passes, ticket receipts, or partner invoices.

By Phone: Call the Flying Blue service center; local numbers are available depending on your country of residence. You can also call our agents for the Air France seat upgrade service.
By Email/Contact Form: You can submit details of your missing miles through the Air France contact page.
Through Social Media: You can message successfully contacting Air France on Twitter/X or Facebook for quick resolutions.

Benefits of Keeping Your Miles Updated

Updating your Air France miles ensures you do not miss out on valuable rewards.

Faster award travel: Air France counts every mile for free or discounted flights.
Elite status qualification: Missing XP points can delay your tier upgrades.
Better redemption opportunities: Updated balances allow you to take advantage of promotions and award sales.

Why Miles May Not Show Up in Your Air France Account?

It can be frustrating when you complete a flight or transaction, only to find that the miles are missing. This can be for any reason. Fortunately, Air France allows members to request missing miles and update their accounts easily.

Incorrect Flying Blue number: If your frequent flyer number was not added at the time of booking or check-in.
Booking class restrictions: Some heavily discounted fares may not be eligible for full miles.
Delayed posting: Partner transactions, particularly those involving hotels and rental cars, often require additional processing time.
Name mismatch: If the name on your Flying Blue account does not exactly match the name on your ticket.
Technical glitches: Occasionally, system errors prevent miles from posting.

What to Do If Your Miles Expire on Air France?

Flying Blue miles expire after 2 years of inactivity. If your miles expire, they cannot be reinstated, so keeping your account active is essential. To extend validity, you can:

Take a qualifying Air France, KLM, or partner flight.
Use a Flying Blue co-branded credit card where available.
Earn or spend miles with non-airline partners.

Frequently Asked Questions

How long does it take for Air France miles to be credited to my account?
Most Air France or KLM flight miles appear within a few days of travel. However, partner airline miles and non-flight transactions can take from 2 to 8 weeks to be processed.

What should I do if my miles are still missing after I submitted a claim?
If your miles do not update even after submitting a claim, you should contact Flying Blue customer service directly via phone, email, or social media. You can contact our agents to request a refund of your miles.

Can I claim miles for past flights I forgot to add to my account?
Air France allows members to claim missing miles for past flights, usually within 6 months of the travel date. Just submit your ticket details through the Flying Blue website or app.

Do Air France miles expire if I don’t update them?
Flying Blue miles expire after 24 months if not used. To keep your miles valid, ensure you earn or redeem them at least once every two years through flights or partner transactions.

Can I transfer my Air France miles with another account?
Flying Blue does not allow free transfers between accounts, but you can pool miles by booking tickets for family members from your account.