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United Airlines Flight Cancellation Policy, Refund Rules & Reschedule Guide (2025)

Life happens. Whether it’s a sudden change in your travel plans or an emergency, you may also need to change or cancel your flight. The United Airlines cancellation policy offers a flexible approach to cancellation and refunds, making your journey easier. However, you must be aware of the allowances and fees regarding cancellations. This page covers everything you need to know about United Airlines’ cancellation policy, refund rules, and rescheduling options.

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What is the United Airlines 24-Hour Cancellation Policy?

The 24-hour United Airlines cancellation policy allows you to cancel your booking within 24 hours for free, regardless of your fare type. United offers a Risk-Free 24-Hour Cancellation Window under the following terms:

  • Cancel your flight within 24 hours of booking and get a complete refund
  • Booking must be made at least 7 days before the scheduled departure
  • The rule applies to all class types, including Basic Economy class
  • Refund goes back to the original payment mode
  • No cancellation fees apply

United Cancellation Policy for Refundable Tickets

If you booked a refundable fare, you can cancel at any time before the flight and receive a full refund. United Airlines allows you to cancel through the official website or can contact the customer support number. Our agents are available 24/7 for your support.

  • Applies to Premium Economy, Business, and First Class fares marked as “Refundable”
  • No cancellation charges
  • Refunds processed within 7–10 business days
  • The refund is returned to the original mode of payment

United Cancellation Policy for Non-Refundable Tickets

While holding a non-refundable ticket, United Airlines allows you to cancel your flight; however, you will receive your ticket amount in the form of travel credits that can be used within one year of issue.

  • Tickets marked “Non-Refundable” do not qualify for a monetary refund
  • You will receive a future flight credit valid for 12 months
  • Cancellation must be done before departure
  • Basic Economy fares are non-changeable and non-refundable (after a 24-hour window)

United Airlines Flight Change & Reschedule Policy

However, if your plan is not canceled but changed, you can reschedule the flight under the United Airlines flight change and reschedule policy.

  • No change fee for most Economy and Premium tickets (except Basic Economy).
  • Fare difference applies when rebooking to a higher fare.
  • Same-day flight changes are allowed for a small fee (typically $75–150).
  • Changes allowed via:
    • The United app or website
    • Customer service helpline
    • Travel agents (if booked via a third party)

How to Cancel a United Airlines Flight?

Moreover, per the United Airlines cancellation policy, you can apply for cancellation or rescheduling through the official website or by calling the support number. Our agents are available to assist you 24/7.

What if United Airlines Cancels Your Flight?

If United cancels your flight due to weather, technical issues, or schedule changes, you will be offered an alternative flight, or you may be eligible to claim compensation. No cancellation fee will be charged.

  • You’re entitled to a full refund
  • Free rebooking on the next available flight
  • Future travel credit (if you opt for it)

Same-Day Flight Changes – How It Works

However, if your plans change at the last minute, United Airlines allows you to change your flight on the same day, up to one hour before departure. Meanwhile, a cancellation fee will be applied depending on your route and fare type.

  • Must request a same-day change within 24 hours of departure.
  • Fee applies (varies by route and class).
  • The new flight must have the same origin and destination.
  • Request changes via the airline’s mobile app or by calling customer service.

United Airlines Reschedule & Flight Change Policy (2025)

United makes it easy to reschedule your flight, whether due to a change in plans or if you need to depart earlier or later.

Key Highlights:

  • No change fee for most domestic and international standard fares.
  • Basic Economy fares cannot be changed (unless within a 24-hour window).
  • The fare difference applies if the new ticket is costlier.
  • You can reschedule your flight through:
    • The United mobile app
    • United.com “Manage My Trips” section
    • Customer service helpline
    • Your travel agent (for third-party bookings)

United Airlines Refund Policy

After cancelling your flight, you can request a refund from United Airlines, according to the policy. You will get your refunds in the form of travel credits or your original payment method, depending on your fare type.

Refund Type Processing Time
Credit/Debit Card 7–10 business days
Bank Transfer/UPI Up to 10 days
Cash/Cheque 15–20 business days
Travel Credit/Voucher Credited instantly
Important:
  •  Refunds are issued only to the payment method you used at the time of booking.
  • You can request a refund online under “My Trips” or by contacting customer service.

Only within 24 hours of booking. Otherwise, Basic Economy tickets are non-refundable and non-changeable.

You can request it through “My Trips” on united.com or call +1 (XXX) XXX-XXXX for support.

You will be marked as a no-show, and the value of your ticket may be lost. Cancel or rebook before departure to retain value.

Yes, but you must cancel via the same agency or platform.

Refunds depend on your fare type. Refundable fares are eligible, while non-refundable ones offer travel credit.

FAQ

Frequently Asked Questions

You can cancel your United Airlines flight through the “My Trips” section on their website. If you cancel within 24 hours of booking and the flight was booked at least 7 days before departure, you’ll get a full refund. After that, cancellation rules depend on your ticket type. Non-refundable tickets may get a travel credit, while refundable tickets are eligible for a full refund.

Easily cancel your flight and get a refund. If your flight is delayed or canceled, you’re entitled to a full cash refund—no questions asked. 

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